Posted September 15, 2017 Okay so recently I've been unable to get into my mail because outlook is being ridiculous, so I decided to change my email on dragoncave to one I can actually access. Problem is, I assumed the validation mail would be sent to my new mail address, but I'm not getting one? So now I can't get into my DC account because it wants me to validate my email, presumably from my old one, which I can't because I can't access it. :/ Can anything be done about this? Share this post Link to post
Posted September 15, 2017 Validation e-mails are sent to the new address, not the old one. For your account in particular, I'm seeing two e-mails sent to the new address. In both cases, your mail provider responded with "Message accepted for delivery," which means that from the site's perspective, nothing went wrong. I have seen reports of DC e-mails being sent to Junk, particularly on Gmail. I'd recommend to check for it there (and if it is there, make sure to mark it as not junk). Share this post Link to post
Posted September 15, 2017 Omg, thank you! Apparently I can't see the junk folder on my phone for some reason, so I didn't see the mail. Share this post Link to post
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