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SandstormL

I can't log in...

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I tried to love in multiple times and it kept complaining my password was wrong, I know it wasn't because I recently changed it to that one.

I changed it again, and now it's saying it can't find my account, what's going on?

 

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i’m having issues logging in on mobile right now. i type everything in correctly, and i hit enter, but the login attempt doesn’t work and it kicks me back into the cave screen it shows when youre logged out. 

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yes... having log in issues as well.  I enter password, but just get knocked back to the login screen again saying I need to log in.  I then deliberately used a wrong password and got the page that tells me it's the wrong password so it's not an issue of me using the wrong password.  I cleared cookies/cache and still the same.

 

*edit: might be a firefox issue. I tried shutting down the computer and rebooting - no luck.  Used a different computer (that also has firefox) - same problem.  Installed Chrome browser and was finally able to log in and stay logged in.  While chrome is good for somethings, I absolutely detest using chrome for special event hunting.

Edited by WraithZephyr
update

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Try using the log in in the menu instead of the main page. It does this sometimes especially when the cave is lagging.

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Try on incognito? I had the same issue there the first time, then closed out of incognito and tried again. It also worked for me after clicking the title header and logging in a couple times more.

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i just got on my computer and logged out to see if the issue still persisted; it did. i use google chrome, and i'm still having the problem, so i don't think its just an isssue with firefox, especially since i was having issues with it on safari on my phone. 

 

incognito isnt working either, i'm still having the same issue. it just takes a bit of brute force to get in, just spam clicking my auto-fill password or copy pasting it, or just typing it manually. takes a couple tries to get in.

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I'm also having log-in issues (both on my iPad and my computer). The problem first started with my iPad and when I logged on to the forums and then on the main site, I was able to log on. However, I tried that from my computer and it still won't let me log on to the main site. Both times I've used Safari, so I also don't think it's a specific browser issue.

 

4 hours ago, DragonLady86 said:

Try using the log in in the menu instead of the main page. It does this sometimes especially when the cave is lagging.

 

This actually worked for me, so I guess I'll be doing that from now on then, lol.

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4 hours ago, Solaries said:

I'm also having log-in issues (both on my iPad and my computer). The problem first started with my iPad and when I logged on to the forums and then on the main site, I was able to log on. However, I tried that from my computer and it still won't let me log on to the main site. Both times I've used Safari, so I also don't think it's a specific browser issue.

 

 

This actually worked for me, so I guess I'll be doing that from now on then, lol.

 

This trick didn't work for me and I still can't log in.

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I have deployed a fix that I believe will resolve the issue. Try logging in again in a fresh window (e.g. private/incognito mode) and if that doesn't work, let me know. If it does work and you're still having issues, you may need to clear your cookies for dragcave.net.

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7 minutes ago, TJ09 said:

I have deployed a fix that I believe will resolve the issue. Try logging in again in a fresh window (e.g. private/incognito mode) and if that doesn't work, let me know. If it does work and you're still having issues, you may need to clear your cookies for dragcave.net.

 

works smoothly for me. tried both on mobile and desktop, as well as in an incognito window to make sure and it's all working fine now. thanks!

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Having the same issue..tried to log in and I get a message saying "An Error has occurred" with a tombstone icon next to it.

There is a background, a cave and under the error message is a link for the forums and Discord.

I emptied my cache and all but still no-go

 

I was here earlier but now I can't log into Dragon Cave..of course I can log in on the forum..and that's why I..am here.....

Edited by The Dragon Alchemist

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