Gender and Gender Identity in General Discussion Posted October 11, 2014 ACTUALLY, Medieval Mystic brings up a good question here. Supposing , as Medival Mystic says, you meet a person, perhaps a customer at your workplace, whom you have never met before. If you aren't certain how someone identifies, what is the correct way to address them? To tell the truth, I always USED to assume that you just went by what they appeared to be, BUT if that isn't the case then what should a person do to avoid giving offense to someone? Just use neutral terms unless they tell you different? I am sure it would probably be rude to ask a complete stranger about their gender identity... I, and I think most people, would just say what gender I think they are. If they say they're a different gender, then I'd refer to them by the gender they've told me they are.