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Posted: Dec 9 2010, 01:40 AM
Wednesday has been canceled due to a scheduling potato.
Group: Global Moderators
Member No.: 7,406
Joined: 19-July 08
It's often confusing when joining a forum about who is who and who does what and how things are dealt with. Of course, you can read over the board rules and get the gist of things, but it's also nice to get the gist of what moderators can do and how things are handled on this forum. So here's your introduction to DC and who keeps it running.
Near the bottom of the page is a link to all the moderators, including section moderators, global moderators, and the admin, called "The Moderating Team".
Below each section and subsection, it is listed which mods are in charge of the section.
Help Moderators are in charge of Help and Suggestions/Requests, along with all the subsections in Suggestions/Requests.
Site Discussion Moderators are in charge of News and Site Discussion, along with all the subsections in Site Discussion.
General Discussion Moderators are in charge of General Discussion, Video Games (and its subsection), Multimedia (and its subsections), and Forum Games.
Role Play Moderators are in charge of Freeform Role Plays, Unapproved RPs, Dragon Cave Role Plays, and Other Role Plays. In addition, the Unapproved RPs section is helped out by our RP Approvers. They are not mods and should only be contacted for critique and approval help.
Global Moderators are in charge of every single section on the forum.
The Admin - is in charge of all forum sections and also runs the forum from a coding perspective.
You may also see Chat Moderators wandering the forum. They have no forum powers, only DC IRC (DC's Official Chat) powers. They can help with IRC troubles and questions. As well, IRC has several hops who can help you with problems. They do not have a forum group, so here is a list of the hops: Tridy, Sky, Duskspoken, kerri, Shichibi, Sunny, Loki, and Anni.
Just as chat mods don't have forum powers, most forum mods don't have chat powers. It is best to contact forum mods about forum issues and help and to contact chat mods about chat issues and help, rather than mixing them up.
If you have any questions about how a certain section is run, the best thing to do is to PM a mod of that section or a global mod and ask them your questions.
Section moderators are a good starting place for most problems. Moderators can open/close topics, move topics, merge or split topics, warn users, suspend accounts, deal with reports, answer questions, and moderate descriptions.
If there are no global mods on and there is a problem in a section where none of that section's mods are on or responding to your report yet, a mod from another section is free to be PM'd to step in and try to control the situation until a global mod or the correct section mod can get on and respond to whatever report you sent. Keep in mind that you should only PM a mod for another section for something that needs immediately taken care of, like a flamewar or drama.
Global Moderators are the next step up on the food chain. They can do everything a section moderator can do, but are not tied to any specific section. They also have a few more things they can do, like delete polls. They receive reports from every section, where the section mods only receive reports from their section.
The admin can deal with everything. However, not everything should be sent straight to him. TJ09 should be your last stop, unless specifically instructed in certain situations. Reasons to contact T.J. directly include: issues with a moderator, technical/site issues, renaming accounts, or anything else that needs higher access to be dealt with/sorted. Please bear in mind that T.J. doesn’t reply to all PMs, though he may still fix whatever problem you PM'd or e-mailed to him.
All moderators/global moderators can deal with specific issues such as: multiple accounts, inappropriate dragon/scroll names, missing dragons, and violations of the site Terms and Conditions. However, in these cases, after contacting a moderator, you could expect to wait around 1–4 days before action may be taken. This is because we have to put it in the system queue to be dealt with. Unless there are extremely mitigating circumstances there shouldn’t be a wait longer than 4 days. It will most likely be faster to contact a GM/Section Moderator than to have your PM get lost in T.J.’s inbox. If unsure of who to contact, feel free to make a help topic or PM any mod and you'll be pointed in the right direction.
Questions about the site and forum are fine to ask the mods, though a mod may have to get the answer from another mod or TJ before they can get back to you. Mods do their best to PM you back in a timely fashion, but your answer may not come right away.
As PMs can't be reported, you can also contact mods about problem's you're having through PMs. Whether it's a member sending you spam or harassing you through PM, it's good to let the mods know so we can take care of it and you can once again have a good time on the forum.
If you're not sure if something really needs to be addressed or not, go ahead and report it anyway. It's our job to then decide what to do next. Even if we don't end up taking any actions, the report may helps us realize we need to keep an eye on a certain topic or whatnot, and there are absolutely no consequences for you if you report something and we don't do anything about it.
Even if you think something has already been reported, it never hurts to report it again. Oftentimes we may run across a spam topic where five users have commented about it being a spam topic, but we got no reports and so the thread couldn't be dealt with in a more timely fashion. There are absolutely no consequences for you if you report something that's already been reported. We would rather have multiple reports on something rather than no reports on something.
Users are also not informed when one of their posts are reported and certainly not informed on who reported their post. When you report, the only person who will know is you and the mods who receive the reports.
When checking to see if your report has been dealt with, keep in mind that we may deal out consequences that you can't see. Just because you can't tell something hasn't been dealt with, doesn't mean it hasn't. That said, also don't assume something has been dealt with. If you see rulebreaking that you haven't reported yet, go ahead and send in a report on it, just in case.
This post has been edited by SockPuppet Strangler on Nov 14 2015, 04:32 PM